Payment can be made via Paypal, NaverPay, KakaoPay, SmilePay, Payco, Credit Card, Bank Transfer and ATM Deposit.
Process
Create
Terminology
Shipping
Curation
To Be ReleasedOrdering Process
1.How To Order
Here at Red Printing, we provide POD (Print On Demand) and
custom printing services.
High quality custom prints on paper, film, semi-finished or finished products
are available through this service.
1) Basic ordering process
Storing of saved orders are only available for some products and are stored for
a period of time.
Reuploading of a file is not required. Do note that some printing/finishing
options can be amended (Example: Print quantity)
2. Uploading Your File
There are two (2) methods to upload your design file. You can either use our Easy Order (Editor) or directly upload your PDF file.
인쇄를 원하는 상품을 검색해보세요!
어떤 방식의 데이터 제작이 가능한지 보여드릴게요!
검색하신 ak크리리래키힝은(는)
검색결과가 없습니다. 다시 검색해주세요!
3. Payment
Production will only begin after payment has been completed for the order.
Payment can be made via Paypal, NaverPay, KakaoPay, SmilePay, Payco, Credit Card, Bank Transfer and ATM Deposit.
RFQ/Quotation can be provided before purchase.
| Finding RFQ-Quotation | Finding Transaction Statement | |
|---|---|---|
| Before Payment |
CART |
Cannot Be Issued |
| After Payment | MyPage > Order/Shipping | MyPage > Order/Shipping |
Cash Receipt / Issue Tax Invoice
| Cash Receipt | Tax Invoice | |
|---|---|---|
| Payment methods | ATM Deposit, Bank Transfers are eligible for cash receipts and/or tax invoices | |
| How to Request |
Cash receipts and/or tax invoices can only be requested and issued for ATM Deposit and Bank Transfers | |
| Go to MyPage | Corporate
Membership: Automatically issued upon registration Personal Membership: Contact Customer Center / 1:1 Consultation (cannot be issued if not requested) |
|
| Issue Date | Automatically issued 7 days after parcel dispatch | Corporate
Membership: Monthly transactions will be sent on the
9th of each month via email. Personal Membership: Contact Customer Center / 1:1 Consultation (cannot be issued if not requested) |
Print Receipt
| Cash Receipt / Card Receipt | MyPage > Order / Shipping > List > Detail > Print Output |
|---|---|
| NaverPay | NaverPay > 결제내역 |
※ Exchange / Return
| Refundable | Non-Refundable |
|---|---|
| The item ordered differs from the item received. Shipping cost will also be refunded. | The printed Item was produced according to the original file uploaded. |
| A refund or reprint can be requested when
the product is unusable. (Step 1 - Photo submission and review, Step 2 - Product examination.) For us to bear the shipping fee, please note that the returning product must be in the same condition as to which you received it to be eligible for a refund. |
Mistakes made by the customer such as
typos or design errors. Errors made without following our guidelines) |
※ Refund Processing / Duration
| Payment Methods | Refund Date |
|---|---|
| Paypal, NaverPay, KakaoPay, SmilePay, Payco, Credit Card, Bank Transfer | Approximately 2-3 business days after
approval, depending on the method of payment. |
| ATM Deposit | Approximately 1-2 business days after approval. |
4. Production & Shipping
Red Printing does not send online proofs to customers before artwork files are
sent to production.
Should there be errors with your uploaded file, our Customer Center will notify
you via SMS to guide you on the necessary amendments.
We do not check for typo errors, design mistakes, color issues, overprinting,
etc, this is the customers' responsibility.
데이터 만들기 어렵지 않아요
인쇄가 처음이라면 어려워 보이지만, 하나하나 따라 하다 보면 금방 완성할 거예요!
검색하신 아크릴 키링은(는)
[PDF, 에디터, JPG] 로 데이터를 접수해주셔야 해요!
Create PDF
1. Create PDF
Please refer to our guidelines on saving PDF files in various design programs (Illustrator/Photoshop/Indesign).
2. PDF Processing
Once you have entered all the specifications in the order page, upload the PDF file, checkout and complete payment.
Create printing layer and other finishing layers separately before saving as PDF.
The above image is an example of how to save as PDF. Other programs may differ in method.
Upload PDF on order page
3.Create PDF Checkpoint!
After you have selected all the printing options for your order, you will need to upload your pdf file. Click on "PDF Only" to upload your file before checking out.
We require your PDF to be designed to the working size when placing your
order.
Note: There could be a slight shift of 1-3mm on all sides during the cutting
process. Please refer to the information below when creating your PDF file.
Working Size is the portion of your design that extends past the cutting size. Ensure your artwork is extended to meet the working size boundary.
Cutting Size represents the final dimensions of your printed item.
Safety Area is the area inside the cutting size. Any content outside of this area is in risk of being cut off!
It's essential to enter the Cutting Size manually on the order page. The working size is then automatically calculated.
See More
Before saving as PDF, please make sure to have separate layers for artwork, cutting lines, finishing options (foil, Scodix, white printing etc).
A layer of white color will be printed beneath the color printing area for
colors on the printed item to appear sharp and vivid.
This applies to non-white-based paper such as transparent paper/PET and
Kraft board. Ensure to name this layer “White” before saving as a PDF in AI.
See More
The magenta line above indicates the cutting line of the sticker.
This
cutting line does not get printed, but is required to guide the cutting
machine for laser cutting, shape cutting etc.
Do make sure to label the layer name as “Cutting” before saving as PDF in
order for our system to recognize it as a cutting line of the product.
See
More
With Kiss-cutting, the cut will be made on the surface of
the sticker but does not fully penetrate the label’s backing material
(liner).
A Die-Cut sticker will be cut to the exact shape of your design and through
the backing of the sticker, like a cookie-cutter.
Most of our stickers are kiss-cut. Individual Stickers and Double Sided
Window Stickers are examples of a Die-Cut.
There could be many points in the path for complicated
cutting lines.
Please reduce the number of points in the path of your cutting line to avoid
difficulties in printing.
Create in Editor
1. Easy Order Editor
Import your image/design into the Editor, start creating and check the preview before completing your order, no other programs required.
Create in Editor for Instant Processing
Check Preview
Preview - Editor
Once you are done editing in the Editor, check Preview before submitting the design. Make a payment through our checkout page to complete the order for production.
Checkpoint - Editor
Make sure to check all images are within the safety lines shown in Editor before completing the order.
The image resolution should be at least 300dpi for a
high-quality print output.
Files with lower image resolution will be automatically upscaled to 300dpi
or higher. However, this will result in a mosaic-like, blurry appearance
when looked at closely.
We strongly recommend uploading files with an original resolution of 300dpi
and above for your printed item to look its best.
Please note there may be multiple printed panels on some
available products. Each of these panels must be assigned with an image to
order the product successfully.
Even if you wish for a panel to remain blank or with a flat color, be sure
to upload a white or coloured image.
RED Product Terminology
Learn some of our bestselling products, descriptions are explained below.
Scodix
Scodix is a print finish (similar to Spot UV) that adds a
luxurious look and feel to
ordinary print runs. It is produced by printing a
transparent raised ink on top of
an image or text after the printing and/or
laminating process. The overall price
will vary based on the amount of area
covered by Scodix. You can request a
quote before ordering.
See More
PolaPack
PolaPack is a Polaroid style photo item printed from an
uploaded photo.
Premium: Polaroid style photo with a glossy and Scodix (3D)
finishing.
Light: Standard Polaroid style frame photo with no
finishing
See More
PAN
PAN refers to our sticker sheet templates groups.
We provide over 190 PAN
sticker templates in multiple shapes
and sizes across three main template
groups.
The background image is only customizable for PAN Stickers
(No Brand) and PAN
Square Stickers, but not in PAN Stickers category.
See
More
Bundle / Individual Cutting (Sticker)
Bundle cutting refers to the strategic placement of shaped stickers onto an A5
or A4 sheet.
The material surface is effectively maximised by efficient
sticker placement
to gain the most stickers from a single sheet.
Individual Cutting will cut the stickers into single pieces.
See More
Individual Packaging
Items are packaged individually. Products such as Buttons, Microfibre Cloths etc will be individually packed into plastic wrappings.
Design Template
For non-designers, for certain products, we have a wide selection of pre-designed templates to choose from. Simply add your own details to the design template and checkout.
Products With Design Templates
What Is The Status Of My Order?
Check out the different stages of your order progress
| Status | Description | Remark |
|---|---|---|
| File Error | Errors or issues with uploaded file | User will be notified by SMS on the specifications required for the file/s. |
| Pending Payment (Deposit, additional payment) |
Awaiting payment (Orders will be produced after receipt of full payment) |
MyPage > Additional Charges |
| Payment Completed | No file error and payment is completed | |
| Producing | Order is in production | No cancellations or amendments can be made. |
| Ready For Dispatch | Order has been packaged and ready for dispatch
Pick-Up: SMS notification will be sent to user Post Office Delivery / Quick Service: Status will appear in MyPage |
Shipping address and delivery method cannot be amended. |
| Shipped | Dispatched to Quick Service / Pick-Up Order Received / Dispatched to Post Office Delivery |
Shipping address and delivery method cannot be amended. |
Shipping
The default shipping is Post Office Delivery, but there are other delivery options available.
| Delivery Method | Shipping Period | ||
|---|---|---|---|
| Pick-Up |
Customers can directly pick up their orders from
our Pick-Up location Pick-Up Hours: Weekdays from 9:30am to 7pm / Closed: Weekends/PH Storage: Store up to 15 business days from available pick-up date (non-refundable) Location: 7 min walk from Seongsu Station Exit 2 (go to “Contact Info” for address on homepage) |
||
| Delivery |
After production is completed, delivery will take
approx. 1-2 business days. Delivery to Jeju Island will take approx. 2-4
business days. Delivery companies may differ depending on situation Large-sized products can only be delivered by freight delivery. Even if you selected “Standard Post Delivery” shipping fees will be automatically calculated as Freight charges. (Basic freight fees: 30,000 won) |
||
| Quick Service |
[DVER Quick - Prepaid] Once order is produced, the
order will be picked up by DVER and customer will be contacted upon
receiving parcel. [Quick - By Customer] Customer has to contact Quick directly and have them receive the order item at our customer pick-up center. No shipping info will be shown. |
||
|
DVER - Delivers to Seoul / Gyeonggi / Incheon only.- No additional surcharge required for bad weather. (except for freight delivery - large format orders weighing over 1 tone) - Real-time tracking is available. |
Quick Service is an option available to customer. Order number is required upon receiving the order parcel. |
||
| Overseas Shipping | Select “Pick-Up” for EMS shipping (overseas) and send a 1:1 consultation inquiry via MyPage with the country destination and we will send you the estimated shipping fees. Delivery time may differ depending on destination. | ||
How To Change Shipping Address & Delivery
You can now easily change your shipping address and delivery method from MyPage.
1. Change Of Shipping Info
MyPage > Order/Shipping>
Click checkbox of Order # > Change Shipping
Shipping changes can only be made before order has been packaged.
*One shipping address only per order number.
2-1. Change Of Delivery Method
Additional charges or partial refund may occur once delivery method has been
changed.
[Additional Shipping Fees]
- If additional charges are incurred, please go to Login > MyPage >
Additional Charges > Make payment
- Outstanding payments needs to be made before production starts.
[Shipping Fee Refund]
- A partial refund of shipping fee may be processed once delivery method has
been changed.
- If bank transfer or cash deposit was used, the refund will be credited
back to the same bank
account.
- For cash deposit refunds, please make sure to fill in the Refund Account
section during
checkout.
2-2 Change Of Shipping Address
[DVER Quick] Delivers to Seoul / Gyeonggi / Incheon
only.
If shipping address is outside of these above 3 regions, the change will not
be available.
3. How To Check Shipping Info
Go to MyPage > Click on checkbox of the order # > Change
Shipping
You will be able to view the delivery method and full shipping information
for the selected order.
If additional shipping charges are incurred, please go to Login > MyPage >
Additional Charges > Make payment
Changes
cannot be made if:
- Another order number is to be combined with a bundled order.
- Orders has been cancelled/refunded.
- Order is already in the packaging phase.
- [DVER Quick] Other regions outside of Seoul/Gyeonggi/Incheon is
entered.
- Request has been sent to 1:1 inquiry and changes has been made by our CS
team.
- You would like to enter more than one shipping address. Multiple addresses
per order is not available.
어떤 상품을 원하시나요
홍보용? 굿즈? 포토북? 골라보세요!
Betterway Systems Co., Ltd.
(278-32, Seongsu-dong 2(i)-ga) 30, Achasan-ro 11-gil, Seongdong-gu, SeoulCEO: Yang Pyeong
Business Registration Number : 206-86-90666
Communication sales report number : 2015 – Seoul Seongdong - #0631
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