Goods exchange and return is applicable when:

- Complete refund or reproduction is applicable only if the final output is 100% different from the ordered item.
- When the product is unusable, refund and reproduction is applicable.
( Step 1 – photos verification, 2 step – product inspection. Please note that at least 80% of the returned product should be in good condition for us to bare the shipping fee of returned goods).

Goods exchange and refund is not applicable when

- Cancellation and refund is not applicable if printing files received without any problem and printing process completed smoothly.
- Mistake and typo related problems caused by users’ carelessness or misunderstanding of instructions and terms and conditions listed in both user and product guides.

Delivery Method

- 택배, 퀵 배송, 화물 택배, 방문

Delivery Region

- 전국

Delivery Fees

- Standard shipping starts at 3,500 won (via Post Office Delivery, CJ Logistics). Depending on size, volume and product type, free shipping conditions or additional shipping charges may apply.
- Entitled to Free Shipping: Digital Printing (over 30,000 won for same product category except items: Stools, Puppy Steps, Frames , Multi-shaped Foamboards, Envelopes, Packaging, Paper Folder) / Large Format (over 100,000 won for same product category) / Frames (over 50,000 won for same product category) / Multi-shape Foambard (over 30,000 won for same product category)
- Digital printing, large format, certain digital printing products (e.g Puppy Steps, Stools, Envelopes, Packaging items etc) and products with frames cannot be combined for shipping.
- Bulky or large sized items cannot be shipped via Post Office delivery. Please use Freight delivery, Quick service or Pick-up at our location.
- Depending on the number of mount/stand that is ordered, additional shipping charges may apply. E.g. 1 flag banner mount will be packaged into 2 boxes (shipping fees charged twice)

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Delivery Details

- Orders will be produced and shipped once payment is completed.
- Additional charges may apply on rural area and oversea delivery.
- Bundle shipment is possible for orders made on the same day, depending on products.(FAQ)
- Apart from standard delivery services, user can select motorbike quick delivery service. Delivery fees varies according to product weight, size and distance as delivery might be made via car.
- Delivery time is approximately 1-2 days (exclude public holiday), and shipping schedule might be different depending on shipping company during public holiday like Chuseok.