Terms of Service

Article 1 (Purpose)

These Terms and Conditions (hereinafter the “Terms”) are intended to set forth the rights, obligations, and responsibilities of the cybermall and its Users in using the internet-related services (hereinafter the “Services”) provided by the Red Printing & Press (www.redprinting.co.kr) cybermall (hereinafter the “Mall”) operated by Betterway Systems Co., Ltd. (hereinafter the “Company”).

Article 2 (Definitions)

① The “Mall” means a virtual business place established by the “Company” to provide goods or services (hereinafter “Goods, etc.”) to Users, through which Goods, etc. may be traded using computers and other information and communications facilities. The term is also used to refer to the business operator that operates the cybermall.

② A “User” means a Member or Non-member who accesses the “Mall” and receives the Services provided by the “Mall” in accordance with these Terms.

③ A “Member” means a person who has registered as a member of the “Mall” and may continuously use the Services provided by the “Mall.”

④ A “Non-member” means a person who uses the Services provided by the “Mall” without registering as a member.

Article 3 (Posting, Explanation, and Amendment of the Terms)

① The “Mall” shall post the contents of these Terms, its trade name, the name of its representative, the address of its place of business (including the address where consumer complaints can be handled), telephone number, fax number, email address, business registration number, mail-order business registration number, the person responsible for personal information management, etc. on the initial service screen (bottom) of the “Red Printing & Press Cybermall” so that Users can easily find them. However, the contents of these Terms may be made available to Users through a linked screen.

② Before a User agrees to these Terms, the “Mall” shall provide a separate linked screen or pop-up screen so that the User can understand important matters set forth in these Terms, such as withdrawal of orders, delivery responsibility, and refund conditions, and shall obtain the User’s confirmation.

③ The “Mall” may amend these Terms to the extent that such amendment does not violate relevant laws, including the Act on the Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Framework Act on Electronic Documents and Transactions, the Electronic Financial Transactions Act, the Electronic Signature Act, the Act on Promotion of Information and Communications Network Utilization and Information Protection, the Act on Door-to-Door Sales, and the Framework Act on Consumers.

④ When the “Mall” amends these Terms, it shall specify the effective date and the reasons for the amendment and post them together with the current Terms on the initial screen of the Mall from 7 days before the effective date until the day before the effective date. However, if the amendment is unfavorable to Users, the “Mall” shall give notice with a prior grace period of at least 30 days. In such case, the “Mall” shall clearly compare the content before and after the amendment so that Users can easily understand it.

⑤ When the “Mall” amends these Terms, the amended Terms shall apply only to contracts concluded on or after the effective date, and the Terms prior to the amendment shall continue to apply to contracts already concluded before then. However, if a User who has already concluded a contract sends to the “Mall”, within the notice period of the amended Terms under Paragraph 3, a request to be governed by the amended Terms and obtains the consent of the “Mall”, the amended Terms shall apply.

⑥ Matters not stipulated in these Terms and the interpretation of these Terms shall be governed by the Act on the Consumer Protection in Electronic Commerce, the Act on the Regulation of Terms and Conditions, the Guidelines on Consumer Protection in Electronic Commerce prescribed by the Fair Trade Commission, relevant laws and regulations, or commercial practices.

Article 4 (Provision and Change of Services)

① The “Mall” performs the following tasks:

1. Providing information on goods or services and concluding purchase contracts

2. Delivering goods or services for which purchase contracts have been concluded

3. Receiving work orders based on “DIGITAL FILE” and concluding contracts

4. Other tasks determined by the “Mall”

② In the event goods or services are sold out or their technical specifications are changed, the “Mall” may change the content of the goods or services to be provided under contracts to be concluded in the future. In such case, the “Mall” shall immediately post the changed content of the goods or services and the date of provision at the place where the current content of the goods or services is posted.

③ If the “Mall” changes the content of services it has contracted to provide to a User due to reasons such as Goods, etc. being sold out or changes in technical specifications, it shall immediately notify the User of the reason through available contact information.

④ In the case of the preceding paragraph, the “Mall” shall not compensate for damages incurred by the User as a result thereof; provided, however, that this shall not apply if the User who suffered the damages proves intent or gross negligence on the part of the “Mall.”

⑤ If an error occurs in a DIGITAL FILE received with an order, the “Mall” may request the User to retransmit the file (including where the document is unsuitable for printing).

⑥ In unavoidable circumstances, such as changes in the technical specifications of the production equipment or business of the “Mall”, the “Mall” may change the content of goods or services to be provided under contracts to be concluded in the future. In such case, the “Mall” shall post the changed content of the goods or services and the date of provision at the place where the current content is posted, from 7 days before the date of provision.

Article 5 (Suspension of Services)

① The “Mall” may temporarily suspend the provision of the Services in the event of maintenance, inspection, replacement, or breakdown of information and communications facilities such as computers, or disruption of communications.

② The “Mall” shall not compensate for damages incurred by Users or third parties due to the temporary suspension of the Services for the reasons set forth in Paragraph 1; provided, however, that this shall not apply if the User or third party who suffered the damages proves intent or gross negligence on the part of the “Mall.”

Article 6 (Membership Registration)

① A User applies for membership by entering member information in accordance with the registration form prescribed by the “Mall” and expressing agreement to these Terms.

② The “Mall” shall register as Members those Users who apply for membership under Paragraph 1 unless they fall under any of the following:

1. The applicant has previously lost membership under Article 7(3) of these Terms; provided, however, that this shall not apply to a person for whom one year has passed since the loss of membership under Article 7(3) and who has obtained the approval of the “Mall” for re-registration

2. The registration contains false information, omissions, or errors

3. Registering the applicant as a Member is otherwise deemed to significantly hinder the “Mall” technically

③ The membership contract shall be concluded at the time the acceptance of the “Mall” reaches the Member.

④ If there is any change in the information registered at the time of membership registration, the Member shall notify the “Mall” of the change within a reasonable period by means such as modifying the member information.

Article 7 (Withdrawal and Loss of Membership, etc.)

① A Member may request withdrawal from the “Mall” at any time, and the “Mall” shall process the withdrawal immediately.

② If a Member falls under any of the following, the “Mall” may restrict or suspend the membership:

1. Registering false information when applying for membership

2. Failing to pay, by the due date, the price of Goods, etc. purchased through the “Mall” or other debts owed by the Member in connection with the use of the “Mall”

3. Threatening the order of electronic commerce, such as interfering with another person’s use of the “Mall” or misappropriating another person’s information

4. Using the “Mall” to engage in acts prohibited by laws or these Terms or contrary to public order and good morals

③ If, after the “Mall” restricts or suspends a membership, the same act is repeated two or more times or the cause is not corrected within 30 days, the “Mall” may revoke the membership.

④ If the “Mall” revokes a membership, it shall cancel the membership registration. In such case, the “Mall” shall notify the Member and give the Member an opportunity to explain during a period of at least 30 days before canceling the registration.

Article 8 (Notice to Members)

① When the “Mall” gives notice to a Member, it may do so to the email address designated by the Member in advance in agreement with the “Mall.”

② In the case of notice to an unspecified number of Members, the “Mall” may substitute individual notice by posting the notice on the bulletin board of the “Mall” for at least one week. However, individual notice shall be given for matters that have a significant effect on the Member’s own transactions.

Article 9 (Purchase Application)

① Users of the “Mall” apply for purchases on the “Mall” by the following or similar methods, and the “Mall” shall provide each of the following in an easy-to-understand manner when a User applies for a purchase:

1. Searching for and selecting Goods, etc.

2. Entering the recipient’s name, address, telephone number, email address (or mobile phone number), etc.

3. Confirming the contents of these Terms, services for which the right to withdraw an order is restricted, and costs such as delivery and installation charges

4. Indicating agreement to these Terms and confirming or rejecting the matters in Subparagraph 3 (e.g., clicking the mouse)

5. Applying for the purchase of Goods, etc. and confirming it, or agreeing to the confirmation of the “Mall”

6. Selecting a payment method

② If the “Mall” needs to provide or entrust a purchaser’s personal information to a third party, it shall obtain the purchaser’s consent at the time of the actual purchase application and shall not obtain comprehensive consent in advance at the time of membership registration. In this case, the “Mall” shall specify to the purchaser the personal information items to be provided, the recipient, the recipient’s purpose of use, and the retention and use period. However, if otherwise provided by relevant laws, including Article 26 of the Personal Information Protection Act, such laws shall apply.

Article 10 (Conclusion of Contract)

① The “Mall” may refuse to accept a purchase application under Article 9 if it falls under any of the following. However, when concluding a contract with a minor, the “Mall” shall notify that the minor or the legal representative may cancel the contract if the consent of the legal representative is not obtained.

1. The application contains false information, omissions, or errors

2. A minor purchases goods or services prohibited under the Juvenile Protection Act, such as tobacco and alcohol

3. Accepting the purchase application is otherwise deemed to significantly hinder the “Mall” technically

4. The price of the goods or services applied for has not been paid

5. The data is unsuitable for printing or output, or is incomplete

② The contract shall be deemed concluded when the acceptance of the “Mall” reaches the User in the form of the confirmation notice under Article 12(1).

③ Where a User requests production by sending a draft design, the purchase application shall be deemed completed when the “Mall” has finished reviewing the draft and the User has paid the work cost.

④ The expression of acceptance by the “Mall” shall include information such as confirmation of the User’s purchase application and whether the item can be sold.

Article 11 (Payment Methods)

① The price of goods or services purchased at the “Mall” may be paid by any available method among the following. However, the “Mall” shall not charge any additional fee of any kind on the price of Goods, etc. depending on the User’s payment method. After the work order information is transmitted to the “Mall”, payment shall in principle be made by the payment method designated by the “Mall.”

1. Account transfer

2. Online bank deposit

3. Credit card

4. KakaoPay

5. Naver Pay

6. Smile Pay

7. PAYCO

8. PayPal (available only on the Red Printing EN version)

9. Points granted by the “Mall”

Article 12 (Confirmation Notice, Change and Cancellation of Purchase Application)

① When a User applies for a purchase, the “Mall” shall send a confirmation notice to the User.

② The “Mall” shall not be responsible if the User fails to receive the confirmation notice due to communication problems or the User’s negligence.

Article 13 (Supply of Goods, etc.)

① Unless otherwise agreed with the User regarding the time of supply of Goods, etc., the “Mall” shall take necessary measures, such as made-to-order production and packaging, so that the Goods, etc. can be delivered within 14 days from the date of the User’s order. However, if the “Mall” has already received all or part of the price of the Goods, etc., it shall take such measures within 7 business days from the date of receipt of all or part of the price. In this case, the “Mall” shall take appropriate measures so that the User can check the supply procedure and progress of the Goods, etc.

② The “Mall” shall specify the delivery means, the party bearing the delivery cost for each means, the delivery period for each means, etc. for the goods purchased by the User. If the “Mall” exceeds the agreed delivery period, it shall compensate the User for damages resulting therefrom; provided, however, that this shall not apply if the “Mall” proves that there was no intent or gross negligence.

Article 14 (Storage and Deletion of Content)

① Where a User uses the Services of the “Mall” with a DIGITAL FILE, the User’s DIGITAL FILE shall be stored for 3 months from the order date and deleted immediately thereafter.

② Where a User uses the Services of the “Mall” with a DIGITAL FILE, the thumbnail of the order shall be stored for 1 year from the order date and deleted thereafter.

③ However, for orders using Easy Reorder or i.TOKEN, if the expiration date of Easy Reorder or i.TOKEN is later than 3 months from the order date, the DIGITAL FILE and the thumbnail shall be deleted on the expiration date of Easy Reorder or i.TOKEN.

Article 15 (Points)

① When a Member uses the Services of the “Mall”, such as sharing tokens or participating in events, the Company may grant certain points in accordance with its policy.

② Members may use points at the “Mall” as a means of payment for purchases of Goods, etc., delivery fees, etc., either alone or together with other payment methods, and the use of points may be restricted depending on the characteristics of the Goods, etc. or the Company’s policy.

③ Matters related to granting and using points shall be posted on or notified through the “Mall”, and details shall follow the policy determined by the Company. Matters related to points may change in accordance with the Company’s policy.

④ The validity period of points shall be as notified, and points not used within the validity period shall expire immediately upon the expiration of the validity period.

⑤ Unused points shall expire immediately upon withdrawal from the “Mall”, and expired points shall not be restored even if the Member re-registers after withdrawal.

⑥ If the cause of accrual of points earned by a Member through participating in events, sharing tokens, etc. is canceled, the points shall be returned to the Company. Any remaining balance shall be automatically deducted, or, if the balance is insufficient, points shall be automatically deducted as soon as they are accrued until the corresponding amount is satisfied.

⑦ Points may not be transferred to a third party or another ID and may not be traded for value.

⑧ If a Member acquires points unjustly or fraudulently, the Company shall notify the Member and give an opportunity to explain, and may restrict the use of points or suspend the membership.

⑨ The point policy of the “Mall” applies equally to all Members using the Services of the “Mall.” However, for dormant Members, notice, processing, etc. may be restricted in accordance with relevant laws.

⑩ The Company may terminate or modify the point service for managerial, technical, or other reasons, and shall give prior notice at least one month in advance. Upon termination of the point service, points not used by the service termination date notified in advance shall expire.

Article 16 (Deletion of Posts and Intellectual Property Rights)

① If the “Mall” determines that a contract concluded with a Member or any post within the Services posted or transmitted by a Member (including transmission between Members) falls under any of the following, the “Mall” may withdraw the contract and delete the post without prior notice, and the “Mall” shall not bear any responsibility therefor:

1. Damaging the reputation of others or causing disadvantage to others

2. Intentionally ordering or posting content harmful to public order and good morals

3. Content connected to criminal acts, such as content intended for criminal acts or instigating criminal acts

4. Infringing the intellectual property rights or copyrights of the “Mall” or a third party, or where it is determined that the holder of the intellectual property rights (copyright holder) may claim that such rights have been infringed

5. Exceeding the posting period prescribed by the “Mall” through detailed usage guidelines

6. Posts unrelated to the Services provided by the “Mall”

7. Content that forges or alters information entered by others without authorization

8. Fraudulently using another User’s ID and password

9. Posts contrary to the purpose of posting, such as repeatedly posting identical content

10. Violating a contract concluded with the Company or separate contractual terms and failing to correct the violation despite the Company’s request for correction

11. Where there is a request for correction from the Information and Communication Ethics Committee, or an authoritative interpretation by the Election Commission regarding illegal election campaigning

12. Other cases deemed to violate relevant laws or the guidelines of the “Mall”

② The “Mall” may separately establish and implement detailed usage guidelines regarding posts, and Members shall register or delete posts (including transmission between Members) in accordance with such guidelines.

Article 17 (Change and Termination of Orders)

① The “Mall” shall not be responsible for any consequences arising from the inability to provide the Services due to natural disasters or equivalent force majeure.

② The “Mall” shall not be responsible for any disruption in the use of the Services attributable to the User.

③ The “Mall” shall not be responsible for any profits or losses the User expects from using the Services or for damages arising from materials obtained through the Services, and shall not be responsible for the reliability, accuracy, or other content of information, materials, or facts posted by Members on the Services.

④ The “Mall” shall not be responsible for damages incurred by Users in connection with the use of the Services that are caused by the User’s intent or negligence.

Article 18 (Advertisements and Statistical Data)

The “Mall” may post advertisements it deems appropriate or potentially useful for the Services, and information provided by Users may be used as the basis for statistical survey data.

Article 19 (Protection of Personal Information)

① When collecting Users’ personal information, the “Mall” shall collect the minimum personal information necessary to provide the Services.

② The “Mall” shall not collect in advance, at the time of membership registration, information necessary for the performance of purchase contracts. However, this shall not apply where identity verification is required before the purchase contract to fulfill obligations under relevant laws and the minimum specific personal information is collected.

③ When collecting and using a User’s personal information, the “Mall” shall notify the User of the purpose and obtain the User’s consent.

④ The “Mall” shall not use collected personal information for purposes other than its intended use. If a new purpose of use arises or the information is provided to a third party, the “Mall” shall notify the User of the purpose and obtain consent at the stage of use or provision. However, exceptions apply where otherwise provided by relevant laws.

⑤ When the “Mall” is required to obtain consent under Paragraphs 3 and 4, it shall specify or notify in advance the matters prescribed in Article 22(2) of the Act on Promotion of Information and Communications Network Utilization and Information Protection, such as the identity of the person responsible for personal information management (department, name, telephone number, and other contact information), the purpose of collection and use of the information, and matters related to provision of information to third parties (recipient, purpose of provision, and details of the information to be provided), and the User may withdraw such consent at any time.

⑥ A User may at any time request access to and correction of errors in the User’s personal information held by the “Mall”, and the “Mall” shall be obliged to take necessary measures without delay. If a User requests correction of an error, the “Mall” shall not use the relevant personal information until the error is corrected.

⑦ To protect personal information, the “Mall” shall limit the number of persons handling Users’ personal information to the minimum, and shall bear full responsibility for any damage to Users caused by the loss, theft, leakage, provision to a third party without consent, or alteration of Users’ personal information, including credit card and bank account information.

⑧ The “Mall” or a third party that has received personal information from the “Mall” shall destroy the personal information without delay when the purpose of collection or provision has been achieved.

⑨ The “Mall” shall not preset the consent box for the collection, use, and provision of personal information as selected. The “Mall” shall also specify the services that are restricted if a User refuses to consent to the collection, use, and provision of personal information, and shall not restrict or refuse the provision of services, such as membership registration, on the grounds that a User refuses to consent to the collection, use, and provision of personal information that is not mandatory.

Article 20 (Obligations of the “Mall”)

① The “Mall” shall not engage in acts prohibited by laws and these Terms or contrary to public order and good morals, and shall do its best to provide Goods, etc. continuously and stably in accordance with these Terms.

② The “Mall” shall have a security system in place to protect Users’ personal information (including credit information) so that Users can use internet services safely.

③ If the “Mall” causes damage to a User through unfair labeling or advertising of goods or services as prescribed in Article 3 of the Act on Fair Labeling and Advertising, it shall be liable to compensate for such damage.

④ The “Mall” shall not send commercial advertising emails that Users do not wish to receive.

⑤ The “Mall” shall not transfer, reproduce, or disclose a User’s works to a third party without the User’s consent.

⑥ When the use of the Services ends, the “Mall” shall delete and dispose of works created by the User for the use of the Services without delay.

Article 21 (Obligations Regarding Member ID and Password)

① Except in the case of Article 17, the Member shall be responsible for managing the ID and password.

② A Member shall not allow a third party to use the Member’s ID and password.

③ If a Member becomes aware that the Member’s ID and password have been stolen or are being used by a third party, the Member shall immediately notify the “Mall” and follow the guidance of the “Mall”, if any.

Article 22 (Obligations of Users)

① Users shall not engage in any of the following acts:

1. Registering false information when applying or making changes

2. Misappropriating another person’s information

3. Altering information posted on the “Mall” whose copyright belongs to the “Mall”

4. Transmitting or posting information (such as computer programs) other than the information determined by the “Mall”

5. Infringing the intellectual property rights, including copyrights, of the “Mall” or third parties

6. Damaging the reputation of the “Mall” or third parties or interfering with their business

7. Disclosing or posting on the Mall obscene or violent messages, images, audio, or other information contrary to public order and good morals

Article 23 (Relationship Between Linking “Mall” and Linked “Mall”)

① When a higher-level “Mall” and a lower-level “Mall” are connected by hyperlink (the targets of hyperlinks include text, images, video, etc.) or similar methods, the former is referred to as the Linking “Mall” (website) and the latter as the Linked “Mall” (website).

② If the Linking “Mall” specifies on its initial screen or in a pop-up screen at the time of connection that it does not bear guarantee responsibility for transactions conducted with Users with respect to Goods, etc. independently provided by the Linked “Mall”, it shall not bear guarantee responsibility for such transactions.

Article 24 (Ownership of Copyright and Restrictions on Use)

① Copyrights and other intellectual property rights to works created by the “Mall” belong to the “Mall.”

② Users shall not reproduce, transmit, publish, distribute, broadcast, or otherwise use for commercial purposes, or allow third parties to use, any information obtained through the use of the “Mall” whose intellectual property rights belong to the “Mall”, without the prior consent of the “Mall.”

③ When the “Mall” uses copyrights belonging to a User in accordance with an agreement, it shall notify the User.

④ Copyrights to works posted by a User for the use of the Services belong to the User. The User shall bear full responsibility for any liability arising from the infringement of another person’s copyright.

Article 25 (Exemption from Liability)

① If the “Mall” needs to temporarily suspend the Services due to difficulties in providing normal Services, it may suspend the Services after giving notice one week before the suspension, and the “Mall” shall not be responsible if the User fails to recognize the notice during this period. In unavoidable circumstances, the prior notice period may be shortened or omitted. In addition, the “Mall” shall not be responsible if, due to such suspension, messages and other communications stored in or transmitted through the Services are not stored, are deleted, or are not transmitted, or if any other communication data is lost.

② If the Services must be permanently discontinued due to circumstances of the “Mall”, Article 16(2) shall apply mutatis mutandis. In this case, the prior notice period shall be one month.

③ The “Mall” may temporarily modify, change, or suspend the Services after prior notice, and shall not bear any responsibility to the User or third parties therefor.

④ The “Mall” may, after a notice period of one week, suspend the use of the Services by Members who have acted in violation of these Terms or who have been dormant for a long period. In this case, the “Mall” may block access by such Members and may delete all or part of the content posted by them.

Article 26 (Dispute Resolution)

① The “Mall” shall establish and operate a damage compensation processing body to reflect legitimate opinions or complaints raised by Users and to compensate for their damages.

② The “Mall” shall handle complaints and opinions submitted by Users with priority. However, if prompt handling is difficult, the “Mall” shall immediately notify the User of the reason and the processing schedule.

③ If a User files a request for damage relief in connection with an electronic commerce dispute between the “Mall” and the User, the dispute may be settled through mediation by a dispute mediation body commissioned by the Fair Trade Commission or the Mayor/Do Governor.

Article 27 (Jurisdiction and Governing Law)

① Lawsuits regarding electronic commerce disputes between the “Mall” and a User shall be subject to the exclusive jurisdiction of the district court having jurisdiction over the User’s address at the time of filing, or, if the User has no address, the User’s place of residence. However, if the User’s address or residence is unclear at the time of filing or the User resides abroad, the lawsuit shall be filed with the competent court under the Civil Procedure Act.

② The laws of the Republic of Korea shall apply to electronic commerce lawsuits filed between the “Mall” and a User.