Goods exchange and return is applicable when:

- Complete refund or reproduction is applicable only if the final output is 100% different from the ordered item.
- When the product is unusable, refund and reproduction is applicable.
( Step 1 – photos verification, 2 step – product inspection. Please note that at least 80% of the returned product should be in good condition for us to bare the shipping fee of returned goods).

Goods exchange and refund is not applicable when

- Cancellation and refund is not applicable if printing files received without any problem and printing process completed smoothly.
- Mistake and typo related problems caused by users’ carelessness or misunderstanding of instructions and terms and conditions listed in both user and product guides.

Delivery Method

· Parcel Delivery [Prepaid]
· QUICK Service [By Customer]
· DVER Quick [Prepaid - In-House]
· Freight Delivery [Large-Format]
· Self-Pick Up

Delivery Region

Local Shipping Only (Nationwide)

Delivery Fees

· Base Shipping: 3,500won (additional charges may incur depending on weight/bulkiness)
· Digital Prints over 50,000 won: FREE Shipping. (View Fees below for exceptions)
· Parcel & Quick Delivery: Additional charges may occur if order is too bulky or heavy.

Please click below for the detailed Shipping Fees guide.

View Fees

Delivery Details

· Orders will be produced and shipped after payment is completed.
· Delivery Timeline (est): 1-3 business days (excluding weekends & public holidays).
· For Express delivery, please select either QUICK [By Customer] or DVER Quick [Prepaid - In-House].
· QUICK is only available within Seoul and Gyeonggi-do.
· Multiple orders of the same shipping address can be bundled before orders are shipped out.
· Self-Pick Up & QUICK: SMS notifications will be separated with large-format items & other product categories.
· For Self-Collection, NO packaging boxes or envelopes will be provided. Please bring your own if needed.
· Foamboard/Foamex cannot be shipped to Jeju-do, rural islands or mountainous areas.
· Some large format items will be shipped via Logen Courier.